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Show points on the thank-you page

When this step is done, customers see what they earned the moment they finish an order.

In EarnKit: Onsite › Points on the Thank you page

This is the best moment your program gets: the customer has just paid, and the page tells them they earned something for it. It is the difference between a program they find later and one they meet immediately.

The Points on the Thank you page setup screen in EarnKit, with a preview showing the Summary card and numbered steps for adding it.

It is Recommended, not required, and Not needed on the checklist takes it off your list if it does not suit your shop.

Add it in Shopify

The Thank you page lives in the same checkout and customer accounts editor as the Rewards page, so the path is familiar:

  1. Open Shopify checkout settings and choose Edit on your active configuration. In Shopify that is Settings then Checkout, under Configurations.

    The Checkout settings page in Shopify, showing the Configurations card with the active configuration and its Edit button.

  2. Switch to the Thank you page with the page picker at the top of the editor. This is what customers see right after they pay.

  3. Open the Apps panel: the third of the three small icons, top left. EarnKit’s blocks are listed with a plus beside each. Choose the plus beside Thank you page points, then Thank you under Add to.

    The Apps panel listing the EarnKit blocks, with the plus beside Thank you page points opening an Add to menu offering Thank you.

  4. Choose a layout. In the block settings, open Layout and pick one: Summary, One line, Progress to next reward, or Points and referral. Summary is the default and shows the heading, progress toward the next reward, and a See rewards button.

  5. Add more blocks if you want them. You can also add Thank you page referral for a referral link with Copy, Thank you ways to earn for social and birthday prompts, or Thank you announcement for a banner above the page.

  6. Position the blocks and save. Drag each block where you want it on the page, then choose Save.

    The thank-you points block added to the Thank you page, showing points earned on the order, the customer’s total, how far they are from the next reward, and a link to see rewards.

What customers see

Show customers what they earned on the order, how far they are from the next reward, and a referral link when you add the referral block. On the default Summary layout, one card shows what they just earned, their total balance, how many more points the next reward needs, and a See rewards button through to their Rewards page.

Preview state in the block settings only changes what you see in the editor. It never changes what a customer sees.

Preview it yourself

Customers see it right after checkout. Place a test order to preview it. You earn points on a test order only when Award points on test orders is turned on under Points rules.

No confirmation needed here

Unlike the Rewards page, you do not have to tell EarnKit you have done it. The status updates by itself once the block is live.

The reason is the same one that makes the Rewards page different: every customer who pays lands on the Thank you page, so an active block there is proof they will see it. The Rewards page has to be linked from a menu before anyone can reach it, and EarnKit cannot see menus.

The block shows what that order earned. If your program holds points for a pending period, a customer sees the points as pending here rather than available, which is the honest thing to show them and matches what they will find in their account.