Referrals for Shopify
Let your customers make the introduction.
Give customers a first-order discount to share with a friend, and thank them with points when that order qualifies. Welcome someone new while giving the customer who introduced them another reward to work toward.
Referrals and loyalty in one EarnKit plan. Every feature included.
Refer a friend
Give a friend $5 off. Earn 250 points.
Your friend gets $5 off their first order. You’ll earn 250 points when that order qualifies.
Your referral link
For their friend
$5 off their first order
Example offer. You choose the friend’s discount and the points your customer earns.
A welcome for their friend. A thank-you for them.
A simple link connects the introduction to a first purchase.
Your customer shares
They copy their referral link from their Rewards page and share it however they prefer.
Their friend shops
The friend follows the link to your store and uses the first-order discount on an eligible purchase.
You thank them with points
When the first paid order meets your referral rules and any waiting period has passed, the customer who shared receives their points.
The friend saves on the purchase. Your customer earns points toward a future reward.
Choose a welcome and a thank-you that fit your business.
Set the friend’s first-order discount and the points your customer earns. Choose a minimum qualifying purchase for the referral points, so you can shape the offer around your store.
Those points join the customer’s existing balance. What they can get with them depends on the rewards you offer.
Example settings
- Their friend gets
- $5 off a first eligible order
- Your customer earns
- 250 points after the order qualifies
Example settings. The friend’s discount and the referral-points requirements can have different conditions.
Easy to find. Ready to share.
The referral link lives in the customer’s Rewards page, alongside their points and rewards. They can copy it and share it in a message, an email, or wherever they make their recommendations.
There’s no separate referral login and no contact list to upload. Customers choose who to tell and how to tell them.
You introduce the program in your own voice. EarnKit provides the offer and link, not a new messaging platform to manage.
Refer a friend
Give a friend $5 off. Earn 250 points.
Your friend gets $5 off their first order. You’ll earn 250 points when that order qualifies.
Your referral link
Example of a ready-to-share offer in a store account.
A new customer for your store. Progress for the one who shared.
Referral points go into the same balance as purchase points. A successful introduction can bring your customer closer to a reward they can use when they return.
One account, one points balance, and the rewards you’ve already set up.
Explore loyalty and rewardsAlex’s points
- Already saved
- 250
- Referral points added
- +250
- Available points
- 500
- $5 off your order
- 500 points · Ready to claim
Example at 500 points for a $5 reward. Referral points are not a cash payment.
Know which referrals became purchases.
See the qualifying orders and the points awarded for them. Referrals still waiting to qualify stay separate from completed rewards, and later reversals remain visible in the history.
Points follow the purchase
Sharing or clicking a link does not earn referral points. The friend’s order must meet the referral rules before points are awarded.
Changes stay understandable
If a refund means an order no longer qualifies, the referral outcome and any points reversal can be reviewed.
Example referral activity
| Order | Outcome | Points |
|---|---|---|
| #1112 | Points added | +250 |
| #1104 | Points added | +250 |
| #1107 | Reward pending | 250 pending |
| #1097 | Points reversed | −250 |
Example records, not merchant performance results.
Set the offer. Make it part of your store.
Choose what each person gets
Set your customer’s points, the friend’s discount, and the purchase rules for your referral offer.
Add access and connect tracking
Add the Rewards page to customer accounts and enable the referral app embed in Shopify. We’ll guide you through both.
Turn referrals on when you’re ready
Check the offer and setup before you enable referrals. Customers can then find their link in their Rewards page.
The app embed connects referral visits to purchases. It does not add a visible popup or automatically turn referrals on.
Questions
A few things worth knowing.
What does each person receive?
You choose the offer. The example on this page gives the friend a first-order discount and the customer who shared the link a points award after the order qualifies. The benefits are different: the friend saves on their purchase, while the referring customer earns points toward your rewards.
When does the referring customer get their points?
After the friend’s first paid order meets the referral requirements and any waiting period has passed. A shared link, a visit, or an unpaid order is not enough to earn referral points.
Can I set a minimum purchase?
Yes. You can set a minimum qualifying purchase for referral points. The friend’s discount may have its own conditions, so review both parts of the offer.
Do I need the app embed?
Yes. Referral tracking needs the app embed to connect referral visits to purchases. The setup guide helps you enable it in Shopify. It runs without adding a visible popup, and enabling it does not automatically turn the referral program on.
Can customers share without giving you their friends’ details?
Yes. Customers copy their link and share it themselves. They do not need to upload a contact list or enter a friend’s contact details into EarnKit to share the offer.
Is there a separate charge for referrals?
No separate EarnKit referral add-on is needed. Referrals are included at every size, and the app charge follows your store’s billable order volume. The discounts and rewards you offer are separate costs to your business. See pricing for the current order ranges and charges.
Word of mouth shouldn’t need a premium plan.
Referral links, a first-order discount, and points for the customer who shared, all included with EarnKit. Keep the offer personal and the app cost manageable.
Free up to 50 orders per billing cycle. Every EarnKit feature included.
Give those points somewhere to go.Explore loyalty and rewards