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EarnKit
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Support

How can we help?

Short answers to the questions merchants ask about EarnKit. Follow a link into the docs for the detail, or email support if you can’t find an answer.

We’re writing up the questions merchants ask. Until then, the docs cover how EarnKit works today, and you can email us below.

Still need help?

Support is by email. Include your store address, what happened, and when it happened.

support@earnkit.app

What to include

  • Your store’s .myshopify.com address, not your custom domain.
  • What you did, what you expected, and what you saw instead. Attach a screenshot if it helps.
  • The date, time and time zone when it happened.
The .myshopify.com address, not your custom domain.

This opens your email app with the details you entered. Review the email, attach any screenshots, and send it there. This page does not send or save your message.