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Show points in Shopify emails

EarnKit publishes each customer’s points balance to a metafield for use with Shopify Messaging.

Last reviewed

EarnKit publishes each customer’s points balance to a metafield, so it’s available to Shopify Messaging.

Before you start

You build and send the email yourself in Shopify. EarnKit only keeps the metafield up to date.

Getting the metafield name

  1. In EarnKit, go to Integrations.
  2. On the Shopify Messaging card, select Copy metafield name.

By default this is earnkit.points_balance, though it can differ for your store, so always copy the exact name shown on the page rather than typing it from memory.

Sending customers to their points

Use Shopify Messaging to send your own rewards reminders. Add a link to the Rewards page in your store’s customer accounts so customers can check their current balance there.

Good to know

  • The balance updates as EarnKit records new activity, but there can be a short delay between a points change and the metafield reflecting it.
  • This metafield only carries the points balance. It doesn’t include pending points, referral status or reward codes.
  • Copying the metafield name doesn’t insert a customer’s balance into an email by itself; use it with Shopify Messaging’s own tools for referencing customer data.