New
- A redesigned admin. Home, Loyalty, Refer a Friend, Activity, Customers, Customer experience, Settings and onboarding share one clearer layout, with performance figures and suggested next steps on Home.
- Customer profiles show a customer’s points, orders, referrals and reward codes in one place, including referral points that are still on hold and the date they confirm.
- Each points entry and each order that missed points now has its own page explaining what happened.
- Rewards nobody has redeemed can be removed outright. Rewards that have been used are archived, so their history stays intact.
- Find any customer in the points ledger by name, email or ID.
Improved
- The points export now includes each customer’s ID, first and last name, and email.
- If your own test orders earn nothing, EarnKit tells you why and links to the setting that changes it.
- Starting-balance imports re-check every row when you upload the same file again, and each import type has its own template.
- The Rewards page in your customers’ accounts is now simply called “Rewards”.
- Home loads faster.